Support for all FSDG products
matty260191
Posts: 9 Joined: Thu Apr 04, 2019 11:46 pm
FS-Version: P3Dv3
Post
by matty260191 » Thu Apr 04, 2019 11:49 pm
I purchased from SimMarket just a few mins ago and cannot install it. please help
I have tried run as admin. restarted and also tried install to a different location.
horst18519
Posts: 2552 Joined: Thu Dec 15, 2011 4:28 pm
FS-Version: MSFS
Post
by horst18519 » Fri Apr 05, 2019 6:52 am
This usually happens when the installer hasn't been downloaded correctly. Just download it again and give it another try.
matty260191
Posts: 9 Joined: Thu Apr 04, 2019 11:46 pm
FS-Version: P3Dv3
Post
by matty260191 » Fri Apr 05, 2019 8:08 am
I have downloaded it twice it still happens. I purchased on simarket but is there alternative download means? I can provide my details for checking if required.
horst18519
Posts: 2552 Joined: Thu Dec 15, 2011 4:28 pm
FS-Version: MSFS
Post
by horst18519 » Fri Apr 05, 2019 11:15 am
If that happens more than once it's usually because an antivir program blocks the download.
If you keep having this issue please send us an email.
matty260191
Posts: 9 Joined: Thu Apr 04, 2019 11:46 pm
FS-Version: P3Dv3
Post
by matty260191 » Fri Apr 05, 2019 12:11 pm
Ok Ill try turning windows defender and firewall off but I have no additional anti virus software. Ill try when I get home.
matty260191
Posts: 9 Joined: Thu Apr 04, 2019 11:46 pm
FS-Version: P3Dv3
Post
by matty260191 » Fri Apr 05, 2019 8:46 pm
disabled everything and re downloaded from simarket. still doing the same.