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Re: Aerosoft FSDG Casablanca No jetways

Posted: Sat Dec 20, 2025 9:00 pm
by Rowside
Hello.

I've also no Jetway in the Scenery on MSFS2024

Re: Aerosoft FSDG Casablanca No jetways

Posted: Sat Dec 20, 2025 9:54 pm
by horst18519
Where did you download the scenery from? Which version is the installer? Latest FS2024 installer file version is 1.0.1.0
Do you use GSX or any other addon that might exclude our jetways?

Re: Aerosoft FSDG Casablanca No jetways

Posted: Sat Dec 20, 2025 10:32 pm
by horst18519
Addition: There might be an issue with Aerosoft ONE. We hope that this can be resolved on monday.

Re: Aerosoft FSDG Casablanca No jetways

Posted: Sat Dec 20, 2025 11:37 pm
by Rowside
Yes Aerosoft One I don't get other Luncher on SimMarket. From where can i Download the Installer ?

Re: Aerosoft FSDG Casablanca No jetways

Posted: Sun Dec 21, 2025 9:59 am
by horst18519
Is there a serial provided?

Re: Aerosoft FSDG Casablanca No jetways

Posted: Sun Dec 21, 2025 11:23 am
by Rowside
I've a Serial Number.

Re: Aerosoft FSDG Casablanca No jetways

Posted: Sun Dec 21, 2025 12:06 pm
by horst18519
If you have a xxxxxx-xxxxxxxx-xxxxxxx serial number, you can send us an email, and I'll send you a different download link for testing.

Re: Aerosoft FSDG Casablanca No jetways

Posted: Tue Dec 23, 2025 3:41 pm
by PilotDyckmans91
Any news from Aerosoft?

Re: Aerosoft FSDG Casablanca No jetways

Posted: Mon Dec 29, 2025 8:51 am
by horst18519
I hope the issue will be fixed today.

Re: Aerosoft FSDG Casablanca No jetways

Posted: Mon Dec 29, 2025 11:22 am
by PilotDyckmans91
Ok, you got my e mail about Cuzco?
Same problem, most likely in every scenery...

Re: Aerosoft FSDG Casablanca No jetways

Posted: Wed Jan 07, 2026 7:56 pm
by PilotDyckmans91
Any news on the updates? Did not have any update notification or something else...

Re: Aerosoft FSDG Casablanca No jetways

Posted: Wed Jan 07, 2026 9:45 pm
by horst18519
It looks like they have a bit of a pile to work through after the holidays. I hope it'll be sorted within the next 48 hours.

Re: Aerosoft FSDG Casablanca No jetways

Posted: Thu Jan 08, 2026 3:49 pm
by PilotDyckmans91
Ok, how can i sea it's a new version, i saw a rev c for the msfs2024 version? is that the last and working one?
Will there be a solution for CUZCO too?

Re: Aerosoft FSDG Casablanca No jetways

Posted: Thu Jan 08, 2026 5:16 pm
by horst18519
As soon as they worked through the pile of stuff after the holidays, there will be working versions of all airports. I can't tell when that will be though.

Re: Aerosoft FSDG Casablanca No jetways

Posted: Thu Jan 08, 2026 5:48 pm
by PilotDyckmans91
I understand, i asked how can i see if there is a new version when it's not installed, the version number... But Cuzco got an update, problem is solved,

BUT
Casablanca has an update, there are juetways, but now they are floating... :(
Screenshot added.

Re: Aerosoft FSDG Casablanca No jetways

Posted: Thu Jan 08, 2026 5:49 pm
by PilotDyckmans91
And yes i did a reinstall, yes i deleted my rolling cache, no other version is installed... Jetways are floating.