Sylt not showing 'in - sim' (P3Dv6)

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kardeck
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FS-Version: P3Dv5

Sylt not showing 'in - sim' (P3Dv6)

Post by kardeck » Wed May 29, 2024 3:53 am

Purchased Sylt and Teruel yesterday from SimMarket, the latter works fine but the Sylt scenery doesnt appear in the 3d world.

Both show in the scenery library and are installed in P3Dv6 add on folder.

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It is a completely fresh install of Windows 11 and Prepar3D v6, no other scenery is installed.

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horst18519
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by horst18519 » Wed May 29, 2024 7:41 am

You probably received an error message on install, as you didn't extract the zip folder before running the installer exe. It won't find the external files. We should program it to no install anything if this happens, but for the time being, please extract the zip download and then run the installer.
- Thorsten -

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kardeck
Posts: 6
Joined: Wed May 29, 2024 3:41 am
FS-Version: P3Dv5

Re: Sylt not showing 'in - sim' (P3Dv6)

Post by kardeck » Wed May 29, 2024 2:11 pm

horst18519 wrote:
Wed May 29, 2024 7:41 am
You probably received an error message on install, as you didn't extract the zip folder before running the installer exe. It won't find the external files. We should program it to no install anything if this happens, but for the time being, please extract the zip download and then run the installer.
The SimMarket download is a standalone .exe file, not a compressed zip file.

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horst18519
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by horst18519 » Wed May 29, 2024 3:16 pm

That is correct. In case of the SimMarket download, the installer should find the file. I'll need to check.
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horst18519
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by horst18519 » Wed May 29, 2024 3:36 pm

Just checked it. I can't find any problem with the SimMarket installer. It should extract the install files into a folder of your choice (or the default assigned folder), and there the scenery installer will take over.
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kardeck
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FS-Version: P3Dv5

Re: Sylt not showing 'in - sim' (P3Dv6)

Post by kardeck » Thu May 30, 2024 9:42 am

This is perplexing. I have been slowly adding all my other scenery and add-ons, and even the stuff for v4 works as it should, yet I cannot get Sylt to work.

I have tried to manully add it via the scenery library but this doesnt work either. Any further suggesttions welcome.

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horst18519
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by horst18519 » Thu May 30, 2024 11:52 am

Please do not try to add our sceneries manually. If the installer failed to do it, there's an issue with the download files.
Please download the exe again. Extract into the default temporary folder. Let the installer (should start automatically) do the rest.
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kardeck
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by kardeck » Fri May 31, 2024 1:49 pm

Given up. Downloaded and installed three times and it still does not work. Did the same with Teruel and that works fine.

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horst18519
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by horst18519 » Fri May 31, 2024 2:58 pm

Can you please tell me what the installer says about the installation? Is there an error message after you inserted the serial number?
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kardeck
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by kardeck » Sat Jun 01, 2024 2:23 pm

No error messages at all. When i choose which airport/runway only the default scenery appears in the drop down menu. Is there an installation log file?

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horst18519
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by horst18519 » Sun Jun 02, 2024 10:51 am

Not sure what you mean with the dropdown menu. How does the airport look in P3Dv5?
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kardeck
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by kardeck » Mon Jun 03, 2024 8:53 am

Default scenery.

As for the drop-down menu, when you choose which airport, runway or gate to start from - the only options are the default scenery parking/gate or runway.

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horst18519
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Re: Sylt not showing 'in - sim' (P3Dv6)

Post by horst18519 » Mon Jun 03, 2024 9:36 am

Can you please send us an email to sort this? Thanks.
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