Support for all FSDG products
-
B-5631
- Posts: 3
- Joined: Sun May 21, 2023 11:05 am
- FS-Version: P3Dv4
Post
by B-5631 » Sun May 21, 2023 11:25 am
Last year I bought VQPR and downloaded it. Later I transferred my Documents folder, then there was an error, so I uninstalled it. And I came to the website and download it a second time, but it said "Your Download has expired or your Link has been canceled". Can the activation code only be used once or i make some mistakes?
-
horst18519
- Posts: 2270
- Joined: Thu Dec 15, 2011 4:28 pm
- FS-Version: MSFS
Post
by horst18519 » Wed May 24, 2023 9:32 am
Please send us an email, and we'll fix that.
-
B-5631
- Posts: 3
- Joined: Sun May 21, 2023 11:05 am
- FS-Version: P3Dv4
Post
by B-5631 » Sat Jun 10, 2023 4:43 am
horst18519 wrote: ↑Wed May 24, 2023 9:32 am
Please send us an email, and we'll fix that.
Hi, I sent an email to
support@fsdg-online.com about 10 days ago, but seems to be no reply and the problem is still there.
-
horst18519
- Posts: 2270
- Joined: Thu Dec 15, 2011 4:28 pm
- FS-Version: MSFS
Post
by horst18519 » Tue Jun 13, 2023 3:40 pm
If you still have no answer, please use our contact form again.
-
B-5631
- Posts: 3
- Joined: Sun May 21, 2023 11:05 am
- FS-Version: P3Dv4
Post
by B-5631 » Sun Jun 18, 2023 3:33 pm
horst18519 wrote: ↑Tue Jun 13, 2023 3:40 pm
If you still have no answer, please use our contact form again.
In fact, days later at 6.12, they replyed me and said my email is in their spam folder, and then I sent a reply with informations what they want. This time…emmm can you tell them check their spam folder? Thank you very much.
