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Tree on Seychelles MSFS
Posted: Sat Jun 26, 2021 5:39 pm
by karty3200
Hey
I bought the Seychelles airport for msfs and when I launch my flight, I have trees on the terminal and on the runway, I have no tree addon in my shared folder, can you help me ?
Yours truly
Re: Tree on Seychelles MSFS
Posted: Sat Jun 26, 2021 6:43 pm
by horst18519
Can you please post a screenshot? Doesn't sound like it looks the way it's supposed to. Did you re-install it?
Re: Tree on Seychelles MSFS
Posted: Sat Jun 26, 2021 6:48 pm
by karty3200
horst18519 wrote: ↑Sat Jun 26, 2021 6:43 pm
Can you please post a screenshot? Doesn't sound like it looks the way it's supposed to. Did you re-install it?
Yes I have reinstalled and nothing to do the trees are still in the middle of the terminals and the runway
Re: Tree on Seychelles MSFS
Posted: Sat Jun 26, 2021 6:55 pm
by horst18519
Sounds like another addon interfering. It might be a good idea to remove all other addons from the community folder to see which one causes it.
Re: Tree on Seychelles MSFS
Posted: Sat Jun 26, 2021 7:21 pm
by karty3200
horst18519 wrote: ↑Sat Jun 26, 2021 6:55 pm
Sounds like another addon interfering. It might be a good idea to remove all other addons from the community folder to see which one causes it.
I just deleted everything and I still have trees
Re: Tree on Seychelles MSFS
Posted: Sat Jun 26, 2021 7:23 pm
by horst18519
A screenshot would really help.
Re: Tree on Seychelles MSFS
Posted: Sat Jun 26, 2021 7:25 pm
by karty3200
horst18519 wrote: ↑Sat Jun 26, 2021 7:23 pm
A screenshot would really help.
I'm trying but the files are too large
Re: Tree on Seychelles MSFS
Posted: Sat Jun 26, 2021 11:30 pm
by karty3200
Pfffff i have always tree on taxiways and terminal
Re: Tree on Seychelles MSFS
Posted: Sun Jun 27, 2021 12:17 am
by horst18519
Please send us a screenshot from FSIA (before and after you installed FSDG-Seychelles) to our support email.
Re: Tree on Seychelles MSFS
Posted: Sun Jun 27, 2021 9:07 am
by karty3200
horst18519 wrote: ↑Sun Jun 27, 2021 12:17 am
Please send us a screenshot from FSIA (before and after you installed FSDG-Seychelles) to our support email.
What is the support email?
Re: Tree on Seychelles MSFS
Posted: Sun Jun 27, 2021 9:11 am
by karty3200
horst18519 wrote: ↑Sun Jun 27, 2021 12:17 am
Please send us a screenshot from FSIA (before and after you installed FSDG-Seychelles) to our support email.
Maybe something that could help you but when I remove the scenery the trees are still there and in the same place
Re: Tree on Seychelles MSFS
Posted: Sun Jun 27, 2021 10:47 am
by horst18519
If the trees are there even without our scenery, they origin from another addon. Do you have any addons that could cause this?
Re: Tree on Seychelles MSFS
Posted: Sun Jun 27, 2021 11:24 am
by karty3200
horst18519 wrote: ↑Sun Jun 27, 2021 10:47 am
If the trees are there even without our scenery, they origin from another addon. Do you have any addons that could cause this?
Exactly no, I deleted everything and nothing works, I don't understand why
Re: Tree on Seychelles MSFS
Posted: Sun Jun 27, 2021 11:53 am
by horst18519
Ok, I just checked. With the latest MSFS version, the default scenery at FSIA indeed has these trees (because FSIA is not part of the default database, so they just have some fields with trees there).
Our scenery should exclude those trees, though. None of our testers or (other) customers reported or a similar issue.
Do you use Bing streaming? If not, plese enable this option to see if it has any influence.
Did you try the file I sent you via Email?
Re: Tree on Seychelles MSFS
Posted: Sun Jun 27, 2021 1:27 pm
by karty3200
horst18519 wrote: ↑Sun Jun 27, 2021 11:53 am
Ok, I just checked. With the latest MSFS version, the default scenery at FSIA indeed has these trees (because FSIA is not part of the default database, so they just have some fields with trees there).
Our scenery should exclude those trees, though. None of our testers or (other) customers reported or a similar issue.
Do you use Bing streaming? If not, plese enable this option to see if it has any influence.
Did you try the file I sent you via Email?
Hello I will try your file that you sent me, anyway thank you very much for your time, I appreciate a lot
Re: Tree on Seychelles MSFS
Posted: Tue May 24, 2022 7:52 pm
by Nils91260
Ok, I just checked. With the latest MSFS version, the default scenery at FSIA indeed has these trees (because FSIA is not part of the default database, so they just have some fields with trees there).
Our scenery should exclude those trees, though. None of our testers or (other) customers reported or a similar issue.
Do you use Bing streaming? If not, plese enable this option to see if it has any influence.
Did you try the file I sent you via Email?
Hello!
I purchased the Seychelles scenery for MSFS on sImMarket, and I just completely reinstalled MSFS and your scenery, and I'm experiencing the very same issue: no other scenery but as it as far as I saw but I have trees popping everywere on the middle of the apron/taxiway/runway in FSIA.
Re: Tree on Seychelles MSFS
Posted: Tue May 31, 2022 7:50 am
by horst18519
Do you use any other addons that might interfere?