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No P3Dv4 Option for Greenland Nuuk

Posted: Sun Sep 10, 2017 9:29 pm
by Melanie
Good evening FSDG,

I purchased your Greenland Nuuk scenery and the installer does not give me an option for installing into P3Dv4 although in the description it says it's P3Dv4 compatible, all I have is options for FSX, FSX:Steam Edition and P3Dv3.

Also the Installer notes mention the following:

To install FSDG-Greenland Nuuk please run FSDG_Greenland Nuuk_v2_FSX_P3D.exe

In the ZIP file there is no such file, just an exe file called:

FSDG-Greenland Nuuk_v1.0_FSX_P3D.exe

How do I get an updated current version of Greenland Nuuk?

Best regards,

Melanie

Re: No P3Dv4 Option for Greenland Nuuk

Posted: Sun Sep 10, 2017 9:35 pm
by horst18519
Did you purchase the addon in our shop? There should be 2 different downloads, one for FSX/FSX:SE/P3Dv3 and one for P3Dv4. Looks like you downloaded the other one.

Re: No P3Dv4 Option for Greenland Nuuk

Posted: Sun Sep 10, 2017 10:22 pm
by Melanie
Hi Thorsten,

I didn't buy it at your shop. I downloaded from the link in my account after purchase, it was a ZIP file around 4 GB.

The files and folder in the ZIP are:

Please Read_installation notes.txt
FSDG-Greenland Nuuk_v1.0_FSX_P3D.exe
FSDG

As I said, the text file mentions to run FSDG_Greenland Nuuk_v2_FSX_P3D.exe, but there is no such file.

How do I get the correct ZIP, what should it be called?

Best regards,

Melanie

Re: No P3Dv4 Option for Greenland Nuuk

Posted: Sun Sep 10, 2017 10:25 pm
by horst18519
In which shop did you purchase the addon? It's usually best to contact the shop support if you can't access the latest version.

Re: No P3Dv4 Option for Greenland Nuuk

Posted: Mon Sep 11, 2017 6:31 am
by Melanie
Good morning Thorsten,

I bought it at Justflight and redownloaded the file, this is what it shows:

Image

As you can see, no option for P3Dv4.

Why would they still have the old version if their website says it's the new version?

Best regards,

Melanie

Re: No P3Dv4 Option for Greenland Nuuk

Posted: Mon Sep 11, 2017 9:30 am
by horst18519
There should be two different downloads in your download account. You downloaded the one for FSX&P3Dv3. If there is no other download link please contact their support.