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Thessaloniki x

Posted: Sun Aug 27, 2017 11:06 am
by egntpilot
Hi

Quick query, I purchased Thessaloniki X from the flightsim store back in 2014, is there a p3d v4 installer available for this product or was a newer version produced as the flightsim store don't appear to have a p3dv4 update.

Thanks in advance

Steve

Re: Thessaloniki x

Posted: Sun Aug 27, 2017 11:15 am
by horst18519
All retailers should have the new P3Dv4 installers by now. Please contact their support - and if that fails send us an email.

Re: Thessaloniki x

Posted: Sun Aug 27, 2017 1:54 pm
by egntpilot
Cheers

will do

Steve

Re: Thessaloniki x

Posted: Mon Aug 28, 2017 2:07 pm
by GCRR
Hi Thorsten,

sorry to bother you, but i have exactly the same problem as Steve. Email has been sent to FSS-Support more than a week ago but no reply (as usual).
On 23.08.2017 i have sent you an email (support@fsdg-online.com) and had no reply from you either. Could you please tell me what to do ? I´m running out of options :)

Thank you in advance. Best regards,

Lars Stahmann

Re: Thessaloniki x

Posted: Mon Aug 28, 2017 2:53 pm
by horst18519
Sorry to hear that. Despite the big releases lately we're still in the holiday season so it's possible that replies take longer than usual. Your chances of receiving an early reply might grow in this case if you send us another one.

Re: Thessaloniki x

Posted: Mon Aug 28, 2017 3:24 pm
by GCRR
OK thanks, i´ll send it again .

Regards, Lars

Re: Thessaloniki x

Posted: Fri Sep 01, 2017 10:41 am
by egntpilot
Hi Thorsten (and Lars)

Just an update,

FSS got back to me, new installer and serial number provided and now installed so all good,

Lars might be worth dropping Adrian another email at FSS suport, hopefully he'll be able to get you sorted

Cheers

Steve

Re: Thessaloniki x

Posted: Fri Sep 01, 2017 10:56 am
by GCRR
Thanks Steve,

good to know, however Emilios has already made me happy and sorted it out for me :)

Regards, Lars