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How do we get new P3D V4 installers for purchases from FSDG?

Posted: Tue Jul 18, 2017 11:37 pm
by robains
Hi ladies/gents,

I'm curious on how I can get my updated P3D V4 installers for products I purchased direct via FSDG Online? There doesn't appear to be any place for me to "login" http://fsdg-online.com

In addition, how do I get the common "Scenery Configurator" for P3d V4?

And finally, is SimMarket and Aerosoft the only two distributors for FSDG? It appears I have some titles that are FSDG but listed under Aerosoft. I've purchased the following products over time:

Agadir Al-Massira (GMAD) - purchased today
Ayers Rock (YAYE) - can't locate source?
Djerba (DTTJ) - can't locate source?
Graz (LOWG) - can't locate source?
Greenland (NUUK) - can't locate source?
Heraklion (LGIR) - can't locate source?
Kastellorizo (LGKJ) - can't locate source?
Marsa Alam (HEMA) - found at Aerosoft
Paro (VQPR) - can't locate source?
Renunion (FMEE) - can't locate source?
Seychelles (FSIA) - found at Aerosoft
Sharm El-Sheikh (HESH) - can't locate source?
Thessaloniki (LGTS) - found at Aerosoft

For the airports I don't know the source or were FSDG online, I have order numbers that start with "ST".

Any assistance is locating the source and updated P3D V4 files?

Cheers, Rob.

Re: How do we get new P3D V4 installers for purchases from F

Posted: Wed Jul 19, 2017 12:08 am
by horst18519
Please see this thread on how to access your purchases at our FSDG store:

viewtopic.php?f=3&t=2161

If an addon is not listed there you have most likely bought it at Aerosoft or SimMarket (there are a few more shops where our addons are sold, they get our installers via Aerosoft). Check your accounts in those shops or contact support.

Re: How do we get new P3D V4 installers for purchases from F

Posted: Wed Jul 19, 2017 10:37 am
by cptmokr
horst18519 wrote:Please see this thread on how to access your purchases at our FSDG store:

viewtopic.php?f=3&t=2161

If an addon is not listed there you have most likely bought it at Aerosoft or SimMarket (there are a few more shops where our addons are sold, they get our installers via Aerosoft). Check your accounts in those shops or contact support.
I just contacted simmarket and they told me that they have not received the new installers(in my case Djerba for p3d v4)

Best Regards
Mohamed Kaafar

Re: How do we get new P3D V4 installers for purchases from F

Posted: Wed Jul 19, 2017 4:32 pm
by robains
Thanks gents, that solved it, I'll be sure to add to my notes for future reference.

Appreciate the P3D V4 support and hope to see more of your work in the future.

Cheers, Rob.

Re: How do we get new P3D V4 installers for purchases from F

Posted: Wed Jul 19, 2017 9:28 pm
by Skipy
Hi,

Concerning Aerosoft Dhop they're still updating installers. I finally can get all of them (Seychelles X P3D4 in progress) except Graz X always with an old release date...

Skip.

Re: How do we get new P3D V4 installers for purchases from F

Posted: Thu Jul 20, 2017 12:53 am
by EmilG
Graz should now be available from AS too

Re: How do we get new P3D V4 installers for purchases from F

Posted: Thu Jul 20, 2017 4:07 pm
by cptmokr
Emilios, is aerosoft responsible for updating the installers in simmarket?

Best Regards
Mohamed K

Re: How do we get new P3D V4 installers for purchases from F

Posted: Thu Jul 20, 2017 5:52 pm
by horst18519
They send them to SimMarket (except Djerba and Sharm El-Sheikh), so it takes a bit longer til they arrive there.

Re: How do we get new P3D V4 installers for purchases from F

Posted: Thu Jul 20, 2017 7:18 pm
by cptmokr
horst18519 wrote:They send them to SimMarket (except Djerba and Sharm El-Sheikh), so it takes a bit longer til they arrive there.
So you will send Djerba to simmarket?

Best Regards
Mohamed Kaafar

Re: How do we get new P3D V4 installers for purchases from F

Posted: Thu Jul 20, 2017 8:53 pm
by horst18519
Don't worry, they'll get there.

Re: How do we get new P3D V4 installers for purchases from F

Posted: Thu Jul 27, 2017 7:17 am
by cptmokr
Thank you for the update :D