FSDG New Shop. How to Access Account?

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Peter Webber
Posts: 59
Joined: Thu Nov 22, 2018 6:15 pm
FS-Version: MSFS

FSDG New Shop. How to Access Account?

Post by Peter Webber » Thu Jun 20, 2019 1:07 pm

Good day. I have been on the new site FSDG Online Shop. I notice there is an "account" section. When I type in my e-mail and password in attempt to access my account (the same password I use for this forum), it tells me my password is not valid. I go through the process of requesting a password reset link, and the site tells me the link has been sent to my e-mail address, but I never receive the link and am back to the start. So I cannot access my account on the new site. Any ideas? I sent a support request but all I receive is an e-mail with my previous purchases, not a method to reset my password. Anyone else have this issue? Regards.
Peter Webber

Prepar3D v5 & MSFS / Windows 10 Home Edition / CPU i7-7700K / MSI Z270 XPower Gaming Titanium / Samsung 960 EVO M.2 500GB / Corsair Vengeance DDR4 32GB 3000MHz / MSI Geforce GTX 1080Ti Gaming X

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Er!k
Posts: 120
Joined: Tue Jan 10, 2012 7:14 am
FS-Version: FS11

Re: FSDG New Shop. How to Access Account?

Post by Er!k » Thu Jun 20, 2019 6:13 pm

Hi Peter, have you read the following: viewtopic.php?f=2&t=2955

Since the shop is new you will need to create a new account for purchases ;)
i9-12900k, 32GB RAM, Geforce 3080 10GB, Microsoft Flight Simulator, Windows 11 22H2 x64 Home NL

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