Search found 264 matches

by EmilG
Sun Sep 10, 2017 3:49 pm
Forum: English Support Forum
Topic: Thessaloniki V2 low performance with dynamic lights
Replies: 8
Views: 1454

Re: Thessaloniki V2 low performance with dynamic lights

thanks for reporting back. We are still trying to figure out how to best optimise dyn.lights in v4. some parameters seem to affect FPS way too much..beacon apprarently was one of them as it gets the *landing light effect on it with a huge range :)
by EmilG
Wed Sep 06, 2017 12:53 pm
Forum: English Support Forum
Topic: Thessaloniki V2 low performance with dynamic lights
Replies: 8
Views: 1454

Re: Thessaloniki V2 low performance with dynamic lights

Hi guys, I know this is probably not very high on your priorities, but has there been any progress on fixing performance at night with dynamic lights on? I would love to enjoy this scenery at night but I really struggle with low fps, despite a frankly monster system :cry: apologies for the delay. C...
by EmilG
Wed Jul 26, 2017 3:18 pm
Forum: English Support Forum
Topic: Configurator and P3dv4 & Scenery install location
Replies: 3
Views: 1417

Re: Configurator and P3dv4 & Scenery install location

I now just realised you have moved the scenery files, but not the configurator files. The config always works relative to the scenery. So wherever you have FSDG-Heraklion folder, you should also have the FSDG folder (which contains the config files) also check: http://forum.flightsimdevelopmentgroup...
by EmilG
Tue Jul 25, 2017 11:32 pm
Forum: English Support Forum
Topic: Configurator and P3dv4 & Scenery install location
Replies: 3
Views: 1417

Re: Configurator and P3dv4 & Scenery install location

Please re-install Heraklion via the installer and reboot system this error sometimes happens if core folder is busy during install and files are not copied over properly. Let me know if the error persists. Regarding installer location, we are working on a solution; in the meantime a manual method ex...
by EmilG
Tue Jul 25, 2017 11:20 pm
Forum: English Support Forum
Topic: Who can unlock the download limit for me?
Replies: 2
Views: 936

Re: Who can unlock the download limit for me?

clhuang37 wrote:I sent an Email to support@fsdg-online.com, but not get any response so far. Please help. :(
unlocked now
by EmilG
Tue Jul 25, 2017 11:19 pm
Forum: English Support Forum
Topic: I don't want to install sceneries in C:
Replies: 4
Views: 1240

Re: I don't want to install sceneries in C:

Thanks for the feedback; working on that solution
by EmilG
Tue Jul 25, 2017 11:18 pm
Forum: English Support Forum
Topic: Why do FSDG products install location are different??
Replies: 3
Views: 1135

Re: Why do FSDG products install location are different??

can you please check C:\Users\username\Documents\Prepar3D v4 Add-ons\FSDG\scripts\log there would be error files there; could you please attach so i can look at the report? Dear EmilG: I download Thessaloniki and Kastellorizo today, and re-install again, the default install directory is normally in...
by EmilG
Sat Jul 22, 2017 11:51 pm
Forum: English Support Forum
Topic: I don't want to install sceneries in C:
Replies: 4
Views: 1240

Re: I don't want to install sceneries in C:

Hi Luca,

You can follow the guide here of how to move the files to a different location and register the scenery.

viewtopic.php?p=8657#p8657
by EmilG
Fri Jul 21, 2017 4:44 pm
Forum: English Support Forum
Topic: Why do FSDG products install location are different??
Replies: 3
Views: 1135

Re: Why do FSDG products install location are different??

can you please check C:\Users\username\Documents\Prepar3D v4 Add-ons\FSDG\scripts\log

there would be error files there; could you please attach so i can look at the report?
by EmilG
Thu Jul 20, 2017 12:53 am
Forum: English Support Forum
Topic: How do we get new P3D V4 installers for purchases from FSDG?
Replies: 10
Views: 1750

Re: How do we get new P3D V4 installers for purchases from F

Graz should now be available from AS too
by EmilG
Thu Jul 20, 2017 12:52 am
Forum: English Support Forum
Topic: Prepar3D V4 updated installers
Replies: 20
Views: 4935

Re: Prepar3D V4 updated installers

the sound folder is attached (not really important). Extract that folder and add it into your FSDG-Thessaloniki folder so that it sits along with 'effects', 'FSDG-Thessaloniki_1', 'FSDG-Thessaloniki_2_Scenery' and 'FSDG-Thessaloniki_3_LC' folders. Regarding the configurator, you willl also need to t...
by EmilG
Mon Jul 17, 2017 6:16 pm
Forum: English Support Forum
Topic: Prepar3D V4 updated installers
Replies: 20
Views: 4935

Re: Prepar3D V4 updated installers

hello to all i am new to your forum, and i am happy to be with you so today i ve installed heraklion and thessaloniki, and like the thirst person who wrote the first thread, i want to know how configure the addon.xml for be able to move the two folders on another drive? actually there on drive C an...
by EmilG
Mon Jul 17, 2017 3:09 pm
Forum: English Support Forum
Topic: Prepar3D V4 updated installers
Replies: 20
Views: 4935

Re: Prepar3D V4 updated installers

The configurator doesnt make any changes to the library of P3D..strange..let me investigate a bit more
by EmilG
Mon Jul 17, 2017 12:17 pm
Forum: English Support Forum
Topic: Prepar3D V4 updated installers
Replies: 20
Views: 4935

Re: Prepar3D V4 updated installers

Thanks for the update Thorsten! One other question though: - I have a decicated SSD for P3D - FSDG installers force to install on my slower C drive Wouldn't it be possible to choose the add-on path yourself? And of course use the P3D addons folder with only the XML file? I installed Djerba, Marsa A...
by EmilG
Thu Jul 06, 2017 5:09 pm
Forum: English Support Forum
Topic: Re-Download
Replies: 3
Views: 836

Re: Re-Download

Armando83 wrote:Hi,

"The re-download limit for this item has been exceeded". Please advise.

Thank you.
Please email at support@fsdg-online.com providing the email of purchase (or an order number) and will get that sorted
by EmilG
Thu Jun 01, 2017 11:42 pm
Forum: General discussion
Topic: FSDG and the upcoming P3D v4
Replies: 3
Views: 3151

Re: FSDG and the upcoming P3D v4

Hello FSDG team, Currently I am using FSX, but with the coming of P3D v4 I will migrate. I am now considering buying Graz and Marsa Alam. So can you please tell whether these sceneries wil be supported under P3D v4 and also if this will be a free upgrade? I can also imagine that a lot is not clear ...
by EmilG
Thu Jun 01, 2017 10:37 pm
Forum: English Support Forum
Topic: Prepar3d V4
Replies: 25
Views: 6636

Re: Prepar3d V4

Alhtough P3Dv4 compatible installers are not out yet, are sceneries are compatible with v4. This means that by manually installing our sceneries (by selecting the appropriate path in the installer+adding the entries into scenery library of P3Dv4) you should have no issues. If you do spot anything od...
by EmilG
Sun Apr 16, 2017 8:40 pm
Forum: English Support Forum
Topic: Steam Edition of FSDG-Greenland Nuuk for FSX problem
Replies: 10
Views: 1837

Re: Steam Edition of FSDG-Greenland Nuuk for FSX problem

Problem solved! :) Per your suggestion I opened a ticket with Steam/Dovetail Games Support and learned that the FSDG-Scenery Configurator must be installed via Steam > Library > Tools (and not via the download available from your website). However, I also needed to run a Steam local file integrity ...
by EmilG
Fri Apr 07, 2017 9:08 pm
Forum: English Support Forum
Topic: Steam Edition of FSDG-Greenland Nuuk for FSX problem
Replies: 10
Views: 1837

Re: Steam Edition of FSDG-Greenland Nuuk for FSX problem

No, I haven't contacted Steam support; I thought I'd check with you guys first. I'll go ahead and contact Steam with your blessing. thanks :) we of course can offer full support for everything you might need but in some cases like this (installation issues), Steam is able to offer better help becau...
by EmilG
Fri Apr 07, 2017 3:00 pm
Forum: English Support Forum
Topic: Steam Edition of FSDG-Greenland Nuuk for FSX problem
Replies: 10
Views: 1837

Re: Steam Edition of FSDG-Greenland Nuuk for FSX problem

and you are right.. :) temporary memory loss i guess..or old age ok so: within P:\SteamLibrary\steamapps\common\FSX\DLC\379541\FSDG\ do you see a folder called 'scripts' ? There are 2 new subfolders in DLC: 379540 and 379541. 40 contains the Scripts folder you asked about, and 41 has the Nuuk scene...