Search found 31 matches

by SAPilot
Thu Jun 09, 2022 9:14 am
Forum: English Support Forum
Topic: MSFS FACT - Duplicated Lines?
Replies: 8
Views: 332

Re: MSFS FACT - Duplicated Lines?

We'll update the scenery very soon. That is good news. Thanks. I know that one would be able to see if there is an update if purchased from MSFS Marketplace, by means of the weekly announcements from Microsoft. My question is : If purchased via AeroSoft ? - how would we know if an update is release...
by SAPilot
Wed May 25, 2022 1:11 pm
Forum: English Support Forum
Topic: MSFS FACT - Duplicated Lines?
Replies: 8
Views: 332

Re: MSFS FACT - Duplicated Lines?

Yes, the only way to get rid of the "phantom" lines and markings is to uninstall FACT from Content Manager.

I wonder when the windsocks will be corrected. whole 180 degrees wrong. And the ILS frequencies which are not in the scenery.
by SAPilot
Wed May 25, 2022 11:14 am
Forum: General discussion
Topic: Password reset
Replies: 3
Views: 429

Re: Password reset

horst18519 wrote:
Mon May 16, 2022 6:41 pm
Did you try to log into the Old Shop Database or the new store?
Not sure what you mean by OLD Shop Database.

I tried to login at the site where I purchased the product.
Thanks
by SAPilot
Fri May 13, 2022 5:46 pm
Forum: General discussion
Topic: Password reset
Replies: 3
Views: 429

Password reset

Cannot login to my FSDG Online account.
Tried a password reset but not receiving the mail.

Can anyone help ?. Please
by SAPilot
Tue Jan 04, 2022 6:09 pm
Forum: English Support Forum
Topic: FACT MSFS V1.2 release.
Replies: 12
Views: 1545

Re: FACT MSFS V1.2 release.

All I can say is that there doesn't seem to be an issue with our scenery as we cannot replicate that problem on our test systems. I thought the tips above (navigraph,...) would help fix the problem. What about the windsock - wrong direction - issue ? What about the ILS Frequencies ? - see other thr...
by SAPilot
Tue Jan 04, 2022 11:03 am
Forum: English Support Forum
Topic: FACT MSFS V1.2 release.
Replies: 12
Views: 1545

Re: FACT MSFS V1.2 release.

Hi...I have had the exact same issues. But I believe it is not FSDG. For myself it is caused by the "beta" MSFS Navigraph software. This is also in reply to your other post. I have found even when "removing" Navigraph, the issues you describe with FACT are still present. Here are the steps I take: ...
by SAPilot
Tue Jan 04, 2022 7:06 am
Forum: English Support Forum
Topic: FACT MSFS V1.2 release.
Replies: 12
Views: 1545

Re: FACT MSFS V1.2 release.

The new version mostly consisted of adjusting the terrain (removing slopes between apron and runway) and floating objects. Well, there is a till a problem with slopes in this version 1.2. Check Runway 16 / 34. I have now uninstalled this scenery package - too many errors which were reported last ye...
by SAPilot
Mon Jan 03, 2022 9:25 pm
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

Peter Webber wrote:
Wed Dec 29, 2021 5:29 pm
SAPilot wrote:
Sun Dec 26, 2021 5:41 pm
Version 1.2 - downloaded from Aerosoft

Problem with runway/taxiway/apron markings. See below
Do you use Navigraph data for MSFS? You will need to reorganise the scenery priority. This is a common cause of so called "double runways". Check out the Navivraph forum.
Done that - no change.
by SAPilot
Mon Jan 03, 2022 9:21 pm
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

Peter Webber wrote:
Fri Dec 31, 2021 2:35 pm
Update: I'm also getting issues with runway overlay. I see double markings. It's as if the default scenery is not being excluded.
Hi Peter

I got fed up and the scenery now uninstalled.

Why have a support forum and nobody from developer side reacts. ?.
by SAPilot
Mon Jan 03, 2022 9:16 pm
Forum: English Support Forum
Topic: FACT MSFS V1.2 release.
Replies: 12
Views: 1545

Re: FACT MSFS V1.2 release.

The new version mostly consisted of adjusting the terrain (removing slopes between apron and runway) and floating objects. Well, there is a till a problem with slopes in this version 1.2. Check Runway 16 / 34. I have now uninstalled this scenery package - too many errors which were reported last ye...
by SAPilot
Mon Jan 03, 2022 2:58 pm
Forum: English Support Forum
Topic: FACT MSFS V1.2 release.
Replies: 12
Views: 1545

Re: FACT MSFS V1.2 release.

You can always find the latest versions and changes here: https://fsdg-online.com/Version-History-Addon-list:_:16.html Good day With all due respect - just the words "bug fixes" in the release notes means nothing to me. Which bugs were fixed ?. Also - could you have a look at the other "MSFS - Cape...
by SAPilot
Sat Jan 01, 2022 8:08 pm
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

Update: I'm also getting issues with runway overlay. I see double markings. It's as if the default scenery is not being excluded. Hi Peter Does it look the same as the screenshot I posted earlier in this topic?. Hopefully we will get some feedback/acknowledgement regarding this issue, after the fes...
by SAPilot
Wed Dec 29, 2021 8:52 pm
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

Version 1.2 - downloaded from Aerosoft Problem with runway/taxiway/apron markings. See below Do you use Navigraph data for MSFS? You will need to reorganise the scenery priority. This is a common cause of so called "double runways". Check out the Navivraph forum. Yes, I use Navigraph. If I remember...
by SAPilot
Sun Dec 26, 2021 5:41 pm
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

Version 1.2 - downloaded from Aerosoft

Problem with runway/taxiway/apron markings. See below
by SAPilot
Sun Dec 26, 2021 12:14 am
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

Installed V1.2

Issues :

1. Windsocks are still wrong as previously reported - 3 of them are indicating wrong - 180 degrees

2. ILS frequencies missing - see below
From G1000 NXi
by SAPilot
Tue Dec 21, 2021 9:09 am
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

We will wait until SU6 is released because it will include some changes / fixes to the jetway system. And here we are already at SU7 and still waiting for the promised update. I have posted many times in this topic , asking about the update. I suggest you up your game with regards to communication ...
by SAPilot
Sat Dec 11, 2021 9:09 am
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

Any news about the update ?.
by SAPilot
Tue Nov 02, 2021 10:47 pm
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

If the version in the MSFS 2020 Marketplace is the latest, why can the download version not be released?
Thanks.
by SAPilot
Thu Oct 28, 2021 11:49 am
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

The promised update available yet ?.

Thanks
by SAPilot
Sat Oct 16, 2021 2:58 pm
Forum: English Support Forum
Topic: Cape Town MSFS
Replies: 46
Views: 8367

Re: Cape Town MSFS

I have noticed that FACT is now available in MSFS Market Place since Thursday/Friday.

Can we expect an update soon ?.

Thanks and regards