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 Post subject: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Thu Oct 26, 2017 2:22 pm 

Joined: Sat Jul 22, 2017 1:32 pm
Posts: 14
Hello. Some years ago I've bought the special pack Holiday airports 2 rom Aerosoft, which contained Bari, Larnaca and yours Djerba and Sharm. It is possibile to have the new installer for P3D4 of these two airports?

Another question: Djerba v3 just released is sold as a new add-on for all people or it is an update for the old owners od Djerba? In that case, it is possibile to have the new installer? Or have I to buy it as a new addon?

Thank you for your answer

Luca
Italy


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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Thu Oct 26, 2017 2:44 pm 
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Djerba v3.0 is a free update to existing users including box users. Please contact Aerosoft to get the latest versions.



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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Thu Oct 26, 2017 6:44 pm 

Joined: Sat Jul 22, 2017 1:32 pm
Posts: 14
I'll contact Aerosoft, but I've read in forums that Aerosoft wait from the developers the new versions, but most fo all, that there's a problem with a bundle pack, because it's a single installer where you choose which airports (or all airports) you want to install. I remember that I've not installed, in example, Bari airport, because I already had it.

I'll have a try with Aerosoft and I'll tell you about tha answer.

Thank you

Luca


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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Tue Oct 31, 2017 11:12 am 

Joined: Sat Jul 22, 2017 1:32 pm
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I had a lot of e-mails with Aerosoft, but at the end, they don't how to do and told me to ask you again. So, I'm here. What can I do to have the new versions of both sceneries? Or have I to buy them again?

Luca


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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Wed Nov 01, 2017 2:17 pm 
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We're currently discussing this issue with Aerosoft. I can't promise there'll be free new versions for box users but we're working on a possible solution.



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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Wed Nov 01, 2017 3:00 pm 

Joined: Sat Jul 22, 2017 1:32 pm
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I'm not a box user. I've bought it as a download version.

Luca


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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Wed Nov 01, 2017 3:09 pm 
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Erm, yes, that was about box and bundle users. Those two items are a bit tricky to handle when it comes to new versions.



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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Thu Nov 02, 2017 11:14 am 

Joined: Sat Jul 22, 2017 1:32 pm
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Thank you, you're very kind. I'll wait for a solution :)

Luca


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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Wed Jan 17, 2018 1:04 pm 

Joined: Sat Jul 22, 2017 1:32 pm
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Hi, I'm here again. Did you find a solution with Aerosoft in the meanwhile for upgrading box-bundle users?

Thank you

Luca


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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Wed Jan 17, 2018 3:14 pm 
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We're waiting for Aerosoft to finish their procedures needed for box upgrades. We hope those will be finished soon.



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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Mon Jan 22, 2018 4:15 pm 

Joined: Sat Jul 22, 2017 1:32 pm
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Thank you for your answer, but I remember you that it's a download bundle, not a box, with a single installer with ariports Bari and Larnaca by Aerosoft, and you Djerba and Sharm.

I'll wait for your news about that.

Thank you again

Luca


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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Tue Jan 23, 2018 5:28 pm 
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Please contact the Aerosoft support if you have questions on how to register or update the addons.



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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Wed Jan 24, 2018 9:53 am 

Joined: Sat Jul 22, 2017 1:32 pm
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I'm sorry Throsten, but I've done it a lot of times, and they told me to contact you. I've also talked about with you support system, with Emilios. This was the last answer from Aerosoft in 20th July:

I've asked to Aerosoft Support service about Heraklion and Ibizia X Evoilution (this is not one of your produucts) about the installers not updated for P3D4 and this is their answer

----------------------------------
[Tom Weigandt (Aerosoft - Support Service)

Jul 20, 17:07 CEST

Dear Sir, some Addons you mentioned in your email are not yet V4 compatible, we are working on it. Kind regards]
---------------------------------

I've answered them that in their website they say the opposite http://www.aerosoft.com/en/fsxp3d/news/ ... compatible. No more asnwers from Aerosoft.

Luca


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 Post subject: Re: Djerba and Sharm in bundle Holiday airports 2: for P3D4?
PostPosted: Wed Jan 24, 2018 4:10 pm 
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They very recently updated their support database to allow bundle users to upgrade:
viewtopic.php?f=3&t=2571



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