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YAYE - Ayres Rock Scenery Issues

Posted: Mon Sep 18, 2017 8:24 am
by benjoglove
I have purchased the Ayres Rock Scenery from simmarket and get two issues. Is it related to being unable to point it to the P3Dv4 folder and not the add on folder?

If not what is the fix please?

Regards

Re: YAYE - Ayres Rock Scenery Issues

Posted: Mon Sep 18, 2017 7:39 pm
by horst18519
Did you install the scenery in FSX after you installed it in P3D? It'll be best to install it again to ensure the ALT folder is also added to P3D.
On the first screenshot it looks like you disabled static aircraft. Their shadows will still be rendered on the ground in that case.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Mon Sep 18, 2017 11:23 pm
by benjoglove
The simmarket one was one .exe file. I have installed and uninstalled 3 times and still giving this error. There is no other files to install. This is for p3dv4 only. It only allows to install in the addon folder.

There is no choice to disable the aircraft so i havent.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 10:04 am
by horst18519
There currently is no choice for a custom install location. We're working on a solution for this.
Did you move the files after you installed the scenery? If not is there an FSDG folder in your P3Dv4 Addons folder? It should contain an add-on.xml file. That folder and file are necessary for altitude correction of the airport.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 10:22 am
by benjoglove
I didnt move the folder after install. Are we meant to? I have the add-on.xml in the folder.. What do we need to do to make that error go away? Need a good explanation on how to fix both errors please.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 11:16 am
by horst18519
We first need to solve the error message before we can enquire why the aircraft are missing.

Does the folder named in the error message exist? If not please uninstall (again, sorry) and install the addon, then check if the folder was added this time.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 11:33 am
by benjoglove
Checked since first installed and those afterwards and no folder is produced. Ran all installs as admin. The folder its looking for is completely wrong. Im not sure how many have bought this for p3dv4 but ive never had this issue with installing scenery and understand how the structures work.

We cant even change the scenery location in the actual p3d sim as it faded out so you cant edit. Probably because its in the documents folder.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 1:28 pm
by horst18519
Sorry, that was my bad. Ayers Rock is one of the few sceneries we did not have to change the airport altitude so there is no FSDG folder added for that if you do not have any other FSDG addon that added it before.
Are the static aircraft all that is missing?

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 8:00 pm
by benjoglove
Im not 100% on that but appears so yes. Its the only software i have from FSDG.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 8:25 pm
by horst18519
Are those planes visible if you look at them from another angle / position?

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 8:33 pm
by benjoglove
No unfortunately not

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 8:40 pm
by horst18519
What is the file size of the file "YAYE_3D-Objects.bgl" in the FSDG-Ayers Rock/Scenery folder?

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 8:54 pm
by benjoglove
15.7mb

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 8:57 pm
by horst18519
I need the exact size to be able to tell if it is the right file. When did you download the addon?

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 9:19 pm
by benjoglove
Downloaded from Simmarket last Saturday. Picture attached of file size.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 9:34 pm
by horst18519
Looks ok. I don't see any reason why those static aircraft should be missing.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 9:59 pm
by benjoglove
Is there certain settings we need to adjust in P3D? Doesn't fix the error we are getting either. on startup. If that error is fixed would it fix the aircrafts?

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 10:16 pm
by horst18519
That error message must be from another FSDG addon that was installed on your computer before. In any case it does not affect the YAYE scenery.
Did you set scenery density to max?

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 10:31 pm
by benjoglove
No error was on p3d before installing yaye. I dont have any fsdt software installed this was the first one. Unless there is a fix ill request a refund as i cant have the error keep popping up. It is caused by yaye without a doubt. It even says it in the error.

Re: YAYE - Ayres Rock Scenery Issues

Posted: Wed Sep 20, 2017 10:43 pm
by horst18519
Are we talking about the same error? The error message in your image above says FSDG-Apt ALT Files. Normally this can only be caused by an add-on.xml file in the FSDG folder. Since you say there is no FSDG folder I can't see a reason for the error to repeatedly pop up. Did you select YES to remove the area?