No P3Dv4 Option for Greenland Nuuk

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Melanie
Posts: 3
Joined: Sun Sep 10, 2017 9:22 pm
FS-Version: FSX

No P3Dv4 Option for Greenland Nuuk

Post by Melanie » Sun Sep 10, 2017 9:29 pm

Good evening FSDG,

I purchased your Greenland Nuuk scenery and the installer does not give me an option for installing into P3Dv4 although in the description it says it's P3Dv4 compatible, all I have is options for FSX, FSX:Steam Edition and P3Dv3.

Also the Installer notes mention the following:

To install FSDG-Greenland Nuuk please run FSDG_Greenland Nuuk_v2_FSX_P3D.exe

In the ZIP file there is no such file, just an exe file called:

FSDG-Greenland Nuuk_v1.0_FSX_P3D.exe

How do I get an updated current version of Greenland Nuuk?

Best regards,

Melanie

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horst18519
Posts: 2325
Joined: Thu Dec 15, 2011 4:28 pm
FS-Version: MSFS

Re: No P3Dv4 Option for Greenland Nuuk

Post by horst18519 » Sun Sep 10, 2017 9:35 pm

Did you purchase the addon in our shop? There should be 2 different downloads, one for FSX/FSX:SE/P3Dv3 and one for P3Dv4. Looks like you downloaded the other one.
- Thorsten -

Image
FSDG-online.com

Melanie
Posts: 3
Joined: Sun Sep 10, 2017 9:22 pm
FS-Version: FSX

Re: No P3Dv4 Option for Greenland Nuuk

Post by Melanie » Sun Sep 10, 2017 10:22 pm

Hi Thorsten,

I didn't buy it at your shop. I downloaded from the link in my account after purchase, it was a ZIP file around 4 GB.

The files and folder in the ZIP are:

Please Read_installation notes.txt
FSDG-Greenland Nuuk_v1.0_FSX_P3D.exe
FSDG

As I said, the text file mentions to run FSDG_Greenland Nuuk_v2_FSX_P3D.exe, but there is no such file.

How do I get the correct ZIP, what should it be called?

Best regards,

Melanie

User avatar
horst18519
Posts: 2325
Joined: Thu Dec 15, 2011 4:28 pm
FS-Version: MSFS

Re: No P3Dv4 Option for Greenland Nuuk

Post by horst18519 » Sun Sep 10, 2017 10:25 pm

In which shop did you purchase the addon? It's usually best to contact the shop support if you can't access the latest version.
- Thorsten -

Image
FSDG-online.com

Melanie
Posts: 3
Joined: Sun Sep 10, 2017 9:22 pm
FS-Version: FSX

Re: No P3Dv4 Option for Greenland Nuuk

Post by Melanie » Mon Sep 11, 2017 6:31 am

Good morning Thorsten,

I bought it at Justflight and redownloaded the file, this is what it shows:

Image

As you can see, no option for P3Dv4.

Why would they still have the old version if their website says it's the new version?

Best regards,

Melanie

User avatar
horst18519
Posts: 2325
Joined: Thu Dec 15, 2011 4:28 pm
FS-Version: MSFS

Re: No P3Dv4 Option for Greenland Nuuk

Post by horst18519 » Mon Sep 11, 2017 9:30 am

There should be two different downloads in your download account. You downloaded the one for FSX&P3Dv3. If there is no other download link please contact their support.
- Thorsten -

Image
FSDG-online.com

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