Please send new installers to vendors

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JoseCFII
Posts: 45
Joined: Fri Feb 28, 2014 11:02 pm
FS-Version: FS9

Please send new installers to vendors

Post by JoseCFII » Tue Jul 25, 2017 1:13 am

I love your sceneries and I'd like to get new installers for P3D v4, but Simmarket nor Aerosoft have the latest updates. I've also sent emails to support with no response from FSDG.

Thank you for your assistance.

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horst18519
Posts: 2321
Joined: Thu Dec 15, 2011 4:28 pm
FS-Version: MSFS

Re: Please send new installers to vendors

Post by horst18519 » Tue Jul 25, 2017 8:32 am

If you purchased the addons there please contact their support. Both should by now have all our latest installers, though.
- Thorsten -

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JoseCFII
Posts: 45
Joined: Fri Feb 28, 2014 11:02 pm
FS-Version: FS9

Re: Please send new installers to vendors

Post by JoseCFII » Tue Jul 25, 2017 11:26 am

Thanks. Aerosoft said that they don't have it yet. If I offer proof of purchase, can you please provide download links. I have the codes.

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horst18519
Posts: 2321
Joined: Thu Dec 15, 2011 4:28 pm
FS-Version: MSFS

Re: Please send new installers to vendors

Post by horst18519 » Tue Jul 25, 2017 4:02 pm

Aerosoft has all our new installers in their database. I'm sure there was a miscommunication going on. Please look into your AS download account again and/or contact their support team once more.
- Thorsten -

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JoseCFII
Posts: 45
Joined: Fri Feb 28, 2014 11:02 pm
FS-Version: FS9

Re: Please send new installers to vendors

Post by JoseCFII » Tue Jul 25, 2017 7:14 pm

Thanks Thorsten.

I'd love it if you can help me with one more thing. Your airports are installing into my docs folder and I prefer to install them in my sim drive. I know you are following LM protocol, but is it ok if I move the files and add the scenery manually? It should affect anything.

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horst18519
Posts: 2321
Joined: Thu Dec 15, 2011 4:28 pm
FS-Version: MSFS

Re: Please send new installers to vendors

Post by horst18519 » Tue Jul 25, 2017 9:18 pm

- Thorsten -

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FSDG-online.com

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